Remote Support – Complimentary Test Drive

May 12, 2009 by admin  
Filed under Emergency Support, News, Remote Helpdesk

Are you experiencing trouble with your desktops, servers, printers or any other technology device?

Do you need help right now?

Can’t wait for “your guy” to show up

Or perhaps you are stuck in a hotel or airport?

Give us a call at 604.729.9137 for a Complimentary Computer Support call and we’ll be glad to assist you. We can be on your system in under 2 minutes or onsite in the Lower Mainland in under 1 hour.

You won’t have to give us any passwords or usernames and you can even choose to have us only view your screen and guide you over the phone!

What are you waiting for? Give us a call at 604.729.9137

Remote Helpdesk

January 11, 2009 by admin  
Filed under Remote Helpdesk

Sparcz Business Solutions utilizes the ITIL Service Desk Support Model to effectively deliver Help Desk Services. The Service Desk Support Model emphasizes focus on Incident Control and Communication throughout the lifecycle of a technical issue. Sparcz Business Solutions develops customized, efficient processes and procedures for our experienced Service Desk Analysts to follow. These vital components along with the latest technology enable Sparcz Business Solutions to provide real-time quality support solutions 24×7.